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  • Experience 30 Years
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Why your environment should be monitored

In today’s fast-paced digital world, businesses rely heavily on information technology (IT) infrastructure to operate efficiently and competitively. As technology becomes increasingly complex, IT professionals face the daunting task of managing an ever-expanding network of devices and systems. This is where IT Remote Monitoring and Management (RMM) emerges as a crucial tool to streamline operations, enhance security, and improve overall IT efficiency.

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    Trusted by over 5.000 Brands Across the US
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    Our Solutions

    Industry leading systems and solutions

    Today’s systems generate a huge amount of data that help to assist in implementing proactive measures to ensure IT environments are always available.

    Benefits of our Remote Monitoring & Management

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      Proactive Issue Resolution
      IT RMM provides real-time monitoring capabilities, allowing IT teams to detect and address potential issues before they escalate into critical problems. This proactive approach minimizes downtime, reduces service disruptions, and ultimately saves businesses time and money. By identifying and resolving issues remotely, organizations can maintain continuous productivity and keep their operations running smoothly.
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      Improved Efficiency and Productivity
      Remote monitoring and management streamlines IT operations by automating routine tasks such as software updates, patch management, and system maintenance. This frees up IT staff from performing time-consuming, manual tasks, enabling them to focus on more strategic initiatives. As a result, organizations can achieve higher levels of efficiency and productivity, leading to increased profitability.

    Enhanced Security

    Cybersecurity threats are a constant concern for businesses of all sizes. IT RMM tools provide a layer of security by monitoring network traffic, identifying suspicious activities, and alerting IT teams to potential breaches. This early detection allows for a rapid response to security incidents, reducing the risk of data breaches, financial losses, and damage to a company’s reputation.

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      Remote Accessibility
      One of the most compelling advantages of IT RMM is the ability to manage IT assets and systems remotely. IT professionals can monitor and maintain devices and systems from anywhere with an internet connection. This remote accessibility is especially valuable for businesses with multiple locations or remote workers, as it allows for centralized control and support.
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      Comprehensive Reporting and Analytics
      RMM tools offer detailed reporting and analytics capabilities, providing valuable insights into an organization’s IT environment. IT teams can access data on system performance, usage trends, and security incidents. This data-driven approach enables informed decision-making, helping organizations optimize their IT strategies for better results.
    Benefits

    Why do you need Remote Monitoring & Management

    Our mission is to to best assist your business.

    Disaster Recovery and Business Continuity

    Unforeseen disasters, whether natural or man-made, can have catastrophic effects on an organization's IT infrastructure. IT RMM tools play a critical role in disaster recovery and business continuity planning by facilitating data backup, redundancy, and rapid system restoration. This ensures that businesses can recover quickly and minimize downtime in the event of a disaster.

    Compliance and Auditing

    Many industries have stringent regulatory requirements related to IT security and data management. IT RMM solutions help organizations achieve and maintain compliance by continuously monitoring and documenting their IT environments. This not only ensures adherence to industry regulations but also simplifies the auditing process.

    Scalability

    As businesses grow, their IT infrastructure must scale to accommodate increased demands. IT RMM tools can easily adapt to the changing needs of an organization. Whether it's adding new devices, expanding network capabilities, or integrating additional software, RMM solutions provide the flexibility to scale without extensive downtime or disruption.

    Frequently Asked Questions
    First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection
    Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

    Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in South Africa. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

    We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.

    No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Bastrio Technology makes it simple with an affordable and customized flat rate service plan.

    Simply put, Bastrio Technology Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Bastrio Technology acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

    Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Bastrio Technology serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

    Managed IT Services contracts vary. Bastrio Technology offers month-to-month programs, while others require a multi-year contracts. We build managed service contracts to suit your best needs and give you the best support for your business.

    If you don’t find your answer, feel free to give us a call or drop us a note

    • Experience 30 Years
    • Trusted By SA Companies